General

Beunica is a global curated marketplace for sustainable luxury brands. Our mission is to set a new standard for luxury, driven by purpose, sustainability and craftsmanship. Through our curation and thoughtful selection of eco-friendly, ethical, and sustainable clothing fashion, eco-friendly accessories, homeware and clean eco-friendly beauty products, we hope to inspire and enable others to shop and live more consciously.

Beunica is a multi-brand marketplace. We partner with ethical and sustainable brands from all over the world. Each brand will dispatch your eco-friendly products separately. 

We are committed to supporting small independent brands and artisans who align with our sustainable business practices, ethical standards and superior craftsmanship.

When you create an account on beunica.com you will gain access to exclusive customer features including a wish list, my order, and fast checkout.

When you subscribe to newsletters from beunica.com you will have the following benefits: 

• being among the first to discover the latest brand news
• knowing when new products land online
• accessing exclusive promotional codes

…and much more!

Shipping, Duties & Taxes

Products  are shipped to you directly by the brands using tracked delivery. Shipping times and rates vary depending on the brand and your location. Please check the product page under the ‘Shipping & Returns’ tab for shipping details specific to each brand.

Shipping times and rates vary depending on the brand and your location. These charges will be calculated at checkout.

Duties and taxes may be included for certain brands and locations. Please refer to the product page of each item under the ‘Shipping & Returns’ tab.

If your order includes duties & taxes, unfortunately these costs will not be refunded for returns.

Our brands send their products to you directly, which means faster shipping times, and if you’ve ordered from multiple brands, you will receive separate packages from each.

Once the item is shipped, you will receive an email confirming the shipment with the tracking number.

If you’d like to cancel your order, please email us at info@beunica.com.

IMPORTANT:  If the order has already been shipped or production has begun, unfortunately we cannot accept cancellations.

Returns & Refunds

We hope you love the items you purchase from us but If you are not completely satisfied you have 14 days to notify us of your return, and then another 7 days to send back the item. Please contact us at info@beunica.com to begin the return process. For more information on the returns process please refer to our returns page.

Please note that certain items are non-refundable. Refer to the returns page for the list of items that cannot be returned.

Unfortunately, we are unable to offer exchanges. If you would like to exchange sizes, you'll need to place a new order for the size that you need and return your original order, as we're unable to put stock on hold.

Payments

You can pay using Visa, Mastercard, American Express, Apple Pay, Maestro and Discover.

Your local currency will be displayed on the product page however when you reach the checkout page, we only accept payment in GBP, EUR, USD, CAD and AUD. If your local currency is unavailable, your order will be charged in GBP at checkout.

How to shop & place an order

To browse our catalog, select a category from the navigation menu at the top of the page or discover our selection on the homepage. To find a more specific product, use the search tool at the top of the page.

The sizing is unique to each brand. Please refer to the sizing charts on the product page to help you find the right fit. If you have any questions about sizing please email us at info@beunica.com.

No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.

1. Select a unique product  from the product page, as well as a color, quantity and size.
2. Add the item to the shopping cart by clicking on the ‘Add to cart’ button.
3. Click the button ‘Checkout’ in your Shopping Cart, when you are ready to proceed with payment.
4. Sign in to your account or, if you've not yet created one, proceed via guest checkout.
5. Enter your email address, billing and shipping address and credit card information. 

That's it – we'll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.

The product page will let you know if an item is in stock. We aim to keep stock availability up to date. However, being a marketplace there is a possibility that sometimes brands won’t be able to update their stock numbers in real time. We do apologise for any inconvenience if this has happened to you.

Please note that some of our slow fashion brands create products that are made-to-order to reduce excess waste. Please refer to the product page for production and delivery time.